Senior Home Care
in Sarasota, FL
FAQ
Frequently Asked Questions. If you don’t see a question that you have answered below click the button to ask us.
Frequently Asked Questions
Click on any question below to reveal the answer.
Below are some of the most asked questions we receive from folks about our home care agency and services. If you don’t see a question you have answered here, please contact us and we will answer it personally. Call us or submit your question(s) by the clicking the ‘ask a question’ link below. You can also contact us using the form at the bottom of this page.
Getting
Started
How do we get started?
Everything starts off with a phone call between one of our care coordinators and the client or their designated proxy, usually a family member or friend. This call helps us get some basic information about your loved one, their needs and to convey to you our recommendations. After that we recommend a no obligations assessment meeting between you and your loved one and our care coordinator to gather and discuss more details which can’t be gleaned over the phone. This meeting may also include introducing a potential caregiver for the client and family to meet and converse with. After this meeting we can start services upon acceptance of our service offerings.
Can we choose our caregiver?
Absolutely. We will carefully select a caregiver based on your loved one’s requirements and personality and then introduce them during our free assessment or in a follow up meeting. The client makes the final decision on the choice of caregiver.
Do you provide free in home care assessments?
What areas of Florida do you provide home care services?
We serve the greater Sarasota area of Florida.
Caregivers
Are all caregivers your employees?
Yes, we employ all of our caregivers. They are not directly hired by clients.
Who pays the caregiver?
Since our company employs our caregivers, we pay them directly and take care of all related taxes and insurance.
What kind of screening do you do on caregivers?
All of our caregivers are put through a very rigorous and detailed screening procedure. It includes in-person interviews, validating caregiver training and experience, reference checks, DMV check and criminal background check.
Payment
Who pays the caregiver?
Since our company employs our caregivers, we pay them directly and take care of all related taxes and insurance.
What forms of payment do you take?
Our agency is a private pay home care company. We accept any form of private payment, including checks, credit cards and proceeds from long term care insurance policies that may cover our services.
Do you take Medicare or Medicaid?
No, we are not set up to be a provider of services paid for by private health care benefits or government assistance programs.
Misc.
Is your company a franchise?
No, Toni’s Care Team is a locally established. owned and operated business.
What happens in case of an emergency or urgent issue?
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FAQ Footer Contact
(941) 565-2858
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